Unable To Remove Trojans

Apparently the repair problem is not yet fixed, as I'd hoped, but we're working on it. In the meantime, you can manually delete the files (they are Trojans, so they won't spread). Here is my response from another thread that helped another user remove them: In the Norton AntiVirus application, you can access the Activity Log by clicking on the blue 'View recent activities.'

Remove Trojan Patched.AO and DNSAPI.dll. Some of the steps will likely require you to exit the page. Bookmark it for later reference. Reboot in Safe Mode (use this guide if you don’t know how to do it). This is the most important step. Desktop.ini Unable to delete zz-services.tmp Unable to delete So, it's telling me that trojans were detected, but apparently doesn't show any options to remove them.

Best download vlc player for mac. Link in the main window (Status and Scanning tab). The path to the Trojan should be under the 'Details' column. There are a couple ways to delete the file. If you can navigate to the folder in Finder, you can delete it there (you may need your admin password). If not, run /Applications/Utilities/Terminal, and type: sudo rm -f Where is the path shown in Recent Activities.

You'll need your admin password here also.

Hi Kiz, I have checked the file and suppressed further with McAfee(R) Artemis technology (provides real-time protection that secures enterprises and consumers from threats as they strike and much quicker than traditional signatures can be deployed. As Artemis is updated in real-time there is no requirement to wait for a full DAT update nor to use an EXTRA.DAT intermediate solution.) filename: McciCMService - Motive Communications, Inc Simply wait approximately 30 minutes and this false will no longer exist or trigger on your system. Depending on the network settings you have or the caching involved between your system and ours it may take slightly longer for this false alarm to be resolved. Let me know if you need any assistance further Thanks Neha.